printer tech support

Terms & Conditions

Welcome to Printermil. HP printer services center USA and HP printer technical solutions service provider. The Printermil website and our mobile Printermil site are collectively the “Printermil Properties” that is used for all printer support related queries. By using any Printermil Property and its related services, you agree to be bound by these terms and conditions. You also accept the terms of Use when you create an account or log in to any Printermil Property. We may make changes to any Printermil Property and the “terms and conditions”. It is your responsibility to review the terms of use for updates or changes. If you do not agree with our terms and conditions, you should not use the Printermil Properties.

Our privacy policy, which sets out how we will use your information, can be found at policy section of the website. By using this website, you consent to the processing described therein, and warrant that all data provided by you is accurate.

Information on Our Site

We try to be as accurate as possible. However, we do not warrant product descriptions or other Printermil Property content is accurate, complete, reliable, current, or error-free. Prices and promotions are subject to change and may vary from those offered in our stores. We cannot confirm the availability or price of an item until you place your order. In spite of our best efforts, rarely an item in our catalog may not be available, the offer may have been misstated, or an item may be mispriced. For any of these reasons, we may cancel your order or we may contact you for instructions on the order.

Order Confirmation

Our order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason. We may impose these limits on a per-person, per-household, pre-order, or any other basis. If we reject, limit, or otherwise modify your order, we will attempt to notify you using the e-mail address you provide to us. If we cancel an order or part of an order that we’ve already charged you for, we’ll refund you the full amount of the canceled portion of the order.

Printermil operates and conducted by Printermil. This document governs your relationship with Printermil. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, Trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Printermil will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

Intellectual Property, Software and Content

The intellectual property right in all software and content (including photographic images) made available to you on or through this Website remains the property of Printermil or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Printermil and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order you are offering to purchase our service plan and subject to the following terms and conditions. All orders are subject to confirmation of the order price.

In order to contract with Printermil, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Printermil retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Printermil or may in some cases be our parent company. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of service.

(a) Our Contract

When you place an order, you will receive an acknowledgment email confirming receipt of your order: this email will only be an acknowledgment and will not constitute acceptance of your order.

(b) Pricing

While we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur. All the prices showing on our pricing page are fixed. If we discover an error in the price of any service type which you have selected we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the service, you will receive a full refund.

(c) Payment

We use the payment gateway of Stripe and all the payments will be made on Stripe’s gateway. Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the service you wish to purchase. Once we have been debited money from your provided information you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of services you have purchased as listed in the confirmation email.

Variation

Printermil shall have the right, in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let our printer support complaints team know if you have any comments or queries.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Printermil. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Printermil.